FAQs

All orders are processed and shipped within 1 to 3 business days after payment is confirmed.

The estimated delivery time is 6 to 12 business days after shipping, depending on the destination.

Yes, we provide free global shipping on all orders with no minimum purchase required.

All customs duties, import taxes, and related additional charges are fully covered. You will not be responsible for any extra fees.

We accept returns within 60 days of delivery for all eligible items in their original unused condition.

Once the returned items are received and inspected, refunds will be processed within 5 to 10 business days.

All prices and transactions on the website are in USD.

You can reach our customer service team through the Contact page on our website for all inquiries and assistance.

Our products are specially formulated for sensitive skin. They are free of fragrance, dyes, parabens, lanolin, and formaldehyde releasers, and dermatologist tested.

Please contact us through the Contact page with your order details, and we will assist you promptly with a replacement or refund.